LEGAL

Privacy Policy

Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Neutron ("we", "us", or "our") collects, uses, and protects personal data when you use the Neutron platform ("Service").

By accessing or using the Service, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Account information, such as name, email address, company name, and team details

  • Usage information, including agent activity, workflow configurations, and feature interactions

  • Connected data, such as content, documents, or system inputs processed by your deployed agents

  • Technical information, including browser type, device information, IP address, and API request logs

2. How We Use Information

We use the information we collect to:

  • Provide, operate, and improve the Service and its automation capabilities

  • Execute and monitor AI agent workflows on your behalf

  • Maintain platform security, uptime, and prevent misuse

  • Communicate with users about product updates, new features, and support requests

We do not sell personal data to third parties.

3. Data Processing and AI agents

Data connected to or processed by the Service is used solely to operate your configured agent workflows and automation pipelines. Neutron agents act on your instructions and within the boundaries you define.

You remain responsible for reviewing, supervising, and validating any agent-triggered actions or automated outputs before applying them to critical business decisions or systems.

4. Data Sharing

We may share information with trusted infrastructure and service providers who assist us in operating the Service, subject to strict confidentiality obligations.

We may also disclose information if required by law or to protect the rights, safety, and integrity of the Service and its users.

5. Data Retention

We retain personal data only for as long as necessary to provide the Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Agent logs and workflow data may be retained for audit and compliance purposes within the timeframes defined by your plan.

6. Data Security

We implement enterprise-grade security measures to protect personal data against unauthorized access, loss, or misuse — including zero-trust architecture, encrypted data transmission, and isolated execution environments for enterprise plans. However, no system can be guaranteed to be completely secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. You may also request information about how your data is processed by Neutron and its agent systems.

Requests can be made by contacting us through our contact page.

8. Cookies and Analytics

The Service may use cookies or similar technologies to improve platform functionality and understand usage patterns. You can control cookie preferences through your browser settings or our cookie consent interface.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how your data is handled, please reach out through our contact page.

Frequently asked questions

No fluff, no runaround — just the answers that actually matter for teams ready to automate at scale.

Still have questions? Contact us

Is Neutron difficult to set up?

Not at all. Most teams are running their first automated workflow within a day. We provide pre-built agent templates for common use cases — no technical background required. For teams that want deeper customization, our TypeScript SDK gives full control.

What kind of workflows can Neutron automate?

Neutron handles repetitive, rule-based operations across your tools — things like data routing, document processing, task handoffs, and multi-step approvals. If your team does it manually on a schedule, Neutron can likely automate it.

How does Neutron connect to our existing tools?

Neutron integrates with the most common business tools out of the box — including Slack, Notion, HubSpot, Google Workspace, and more. Enterprise clients also get access to custom API integrations for proprietary systems.

Is our data secure?

Yes. Neutron uses a zero-trust architecture with end-to-end encryption. All agent actions are logged, auditable, and can be exported for compliance. We never store sensitive credentials — only the permissions needed to execute tasks.

Can we host Neutron on our own infrastructure?

Scale plan clients can deploy Neutron Core on their own private cloud (AWS, Azure, or GCP) via Docker. This gives your team full data sovereignty and compliance control.

What happens if an agent makes a mistake?

Every agent operates within guardrails you define. If an action falls outside your set parameters, Neutron pauses and flags it for human review. You stay in control at every step.

Frequently asked questions

No fluff, no runaround — just the answers that actually matter for teams ready to automate at scale.

Still have questions? Contact us

Is Neutron difficult to set up?

Not at all. Most teams are running their first automated workflow within a day. We provide pre-built agent templates for common use cases — no technical background required. For teams that want deeper customization, our TypeScript SDK gives full control.

What kind of workflows can Neutron automate?

Neutron handles repetitive, rule-based operations across your tools — things like data routing, document processing, task handoffs, and multi-step approvals. If your team does it manually on a schedule, Neutron can likely automate it.

How does Neutron connect to our existing tools?

Neutron integrates with the most common business tools out of the box — including Slack, Notion, HubSpot, Google Workspace, and more. Enterprise clients also get access to custom API integrations for proprietary systems.

Is our data secure?

Yes. Neutron uses a zero-trust architecture with end-to-end encryption. All agent actions are logged, auditable, and can be exported for compliance. We never store sensitive credentials — only the permissions needed to execute tasks.

Can we host Neutron on our own infrastructure?

Scale plan clients can deploy Neutron Core on their own private cloud (AWS, Azure, or GCP) via Docker. This gives your team full data sovereignty and compliance control.

What happens if an agent makes a mistake?

Every agent operates within guardrails you define. If an action falls outside your set parameters, Neutron pauses and flags it for human review. You stay in control at every step.

Frequently asked questions

No fluff, no runaround — just the answers that actually matter for teams ready to automate at scale.

Still have questions? Contact us

Is Neutron difficult to set up?

Not at all. Most teams are running their first automated workflow within a day. We provide pre-built agent templates for common use cases — no technical background required. For teams that want deeper customization, our TypeScript SDK gives full control.

What kind of workflows can Neutron automate?

Neutron handles repetitive, rule-based operations across your tools — things like data routing, document processing, task handoffs, and multi-step approvals. If your team does it manually on a schedule, Neutron can likely automate it.

How does Neutron connect to our existing tools?

Neutron integrates with the most common business tools out of the box — including Slack, Notion, HubSpot, Google Workspace, and more. Enterprise clients also get access to custom API integrations for proprietary systems.

Is our data secure?

Yes. Neutron uses a zero-trust architecture with end-to-end encryption. All agent actions are logged, auditable, and can be exported for compliance. We never store sensitive credentials — only the permissions needed to execute tasks.

Can we host Neutron on our own infrastructure?

Scale plan clients can deploy Neutron Core on their own private cloud (AWS, Azure, or GCP) via Docker. This gives your team full data sovereignty and compliance control.

What happens if an agent makes a mistake?

Every agent operates within guardrails you define. If an action falls outside your set parameters, Neutron pauses and flags it for human review. You stay in control at every step.

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